Posts by Jupiter

    Perhaps this is a translation error??


    The "hot" threads are not hot, but recent. It is a recent threads box and perhaps should be renamed, unless it is a "hot" threads box and the box is not functioning correctly. My "hot" threads box works the same as yours on my forum.


    I've noticed several other things like this, but I am not sure whether they are translation errors, or whether things are working exactly as shown.

    Simple said I explained how it works on woltlab since the last time beginning. It seems you are quite different with a complete different opinion about it. We are not coming to an end here, it is what it is and woltlab will not change that.


    I'm done trying to explain you the reasoning here.

    No, its not that he's different, it's that Woltlab is different.


    It Woltlab want to gain market share beyond Germany, then they should reconsider certain things as the negatives with using this software are starting to build up for me the more I use it, not having a manual being the biggest. Although, it does look very nice, so a major plus point there.

    I agree.


    Clearly Wolltab have implemented this a certain way as explained by throwholics, but this is not how any other forum software works and is totally counter intuitive and like you, I dislike it and it find it confusing.


    A "who is online" box should be just that, whose is online and should function and display exactly the same regardless of where the box is placed. It is quite bizarre that Woltlab has implemented this in such a alien and different way to everywhere else.

    That's right, the plugin blocks the access, but the user still gets the red unread notifications.


    I may need to disable the plugin, because it will just confuse members, unless Woltlab has a way that the red unread notifications can be turned off for this forum?? It will cause too many problems if members keep receiving the red unread notifications for posts/threads they cannot access or see.

    Here's another illustration of the red button problem but this time showing you the red button indicator in the menu:




    This is the same Horizon Test 3 account which has not posted any posts in the mod forum, yet is getting a red notification box of posts that the account cannot/does not have permission to view. So, why the red indicator?


    All of my members are going to wake up tomorrow and get red notifications of posts they cannot see or have access to and they are going to wonder what is wrong? They are going to click on the red notification indicator to be met with the above message. It will lead to a lot of confusion.

    Cyperghost


    As far as I knew I set the correct permissions for the staff groups, but that is all part of my questions, what is correct and what is incorrect?


    I've scrapped all the permissions and started from scratch and this is where I am now:


    My main admin account and newly created staff account cannot see threads/posts from the test accounts in the Moderator Decisions forum, which is obviously bad as they are the ones who are meant to see these threads/posts as well as the thread creators and be able to adjudicate on them.


    This is now working, staff cam see all the posts, but all the other problems still remain.


    Let me illustrate about the red button problem.


    Here is a screenshot of what my Horizon test 3 account sees.





    This account has not posted in the mod forum, so cannot see any posts from my other accounts in there. All good so far. But, as you can see, as well as being able to see who replied last to that forum (my main Horizon admin account) which should be hidden, the red button indicator is showing 18 unread posts for the moderator forum. There are, as you can see, 39 posts in total in the forum, but because the Horizon test 3 account has not posted in the mod forum, then no red indicators should show for that account as its not unread. And even more oddly, the red indicator is showing the amount of "unread" threads rather than posts.


    You can't read something, if you don't have access to those posts and threads in the first place...


    Additionally, and as already said, this test account can see all the posts from the moderator forum the Dashboard in the "Latest Activity" box. They shouldn't.

    Okay, just a update on my progress so far and a request for help too please


    I have the two plugins installed: "account switcher" and "read your own topics."


    WHAT WORKS:


    I have set up my staff account and have linked my main admin account to the staff account. That works. I have posted under the staff account and then switched back to my main admin account.


    I have set up a "Moderator decisions" forum.


    I have set up various test accounts and have posted from each of these test accounts in the Moderator decisions forum.


    The test accounts can only see and reply to their own specific posts in the Moderator forum.


    But have been struggling from that point onwards.


    WHAT DOESN'T WORK:


    My main admin account and newly created staff account cannot see threads/posts from the test accounts in the Moderator Decisions forum, which is obviously bad as they are the ones who are meant to see these threads/posts as well as the thread creators and be able to adjudicate on them.


    ALL test posts created in the Moderator Decisions forums by the various test accounts are showing in the Dashboard. They shouldn't. Staff should see all posts in the Dashboard, but the test accounts should only be able to see their own specific posts made in the Moderator Decisions forum on the Dashboard. Instead, they can see all the posts made by the other test accounts on the Dashboard. What should happen is only those posts created by the test accounts should only show on the Dashboard by the specific test account that created them.


    The red indicator button is showing unread posts for my test accounts, where there aren't any unread, at least not for that specific user. Presumably, it's also counting the total amount of unread posts in the moderator forum, but this is incorrect. It should only show those posts for those who have access to see them, not a complete count of all posts in the forum. This causes problems, as an example, if I'm using test account 1 it is telling me there are posts by test account 2. I click on test account 2's posts and cannot access and read the threads/posts which is correct. What is incorrect is being given a red indication of posts that the test account has no permission to see in the first place.


    Note, I didn't add a new usergroup for the moderator forum because I want existing groups to have access to it. As said, staff should have full access, but members should only be able to access the moderator forum and read and reply to only their topics in the forum, which they can, but staff can't see them, read them or reply to them, except in the Dashboard which shows all posts when it shouldn't.


    Can anyone help me with the specific user/forum permissions I need to set? Perhaps Cyperghost can assist on the user permissions??


    Finally, How do I only set the switcher to it works only one way as advised? Perhaps Christopher Walz can help on this?


    Many thanks!


    Jupiter

    That's really interesting, thank you for that Marc. Why don't Woltlab highlight all this stuff via a manual at the very least?


    Once I've set up the moderator forum, your steps are next. It is different to what I am used to, because I think of "points" as something purely positive, but as you have clearly demonstrated, they are not. It's probably how all forum software works, but I've never set these features up before. I did have a vb5 forum before transferring to Woltlab and they probably did a similar thing, but I never set it up.


    Gives me things to play with over the next few days.:)

    Thanks for the replies, that has certainly given me something to think about!:)


    I think what marcbelgique is talking about was going to be my next question, which would have been:


    How do I set warnings for members for certain offences, such as bad language? And, can this be automated?


    Essentially, Marc's reply to me has answered that one. Cheers!:thumbup:


    But, it's Throwholics suggestions I need to explore, which I am going to do right now.

    Hello marcblelgigue


    Thank you very much for your post. It's really appreciated.


    What you have said about Woltalb is indeed very different to what I am used to using which is mainly the vbulletin way of doing things. I am severely hampered by a lack of a manual to use the software, which I am frankly now getting really annoyed about. How do Woltlab expect us to know all this stuff, are we expected to be magicians or something and magic all the needed information out of the air?


    Is there any place which can give me further details on what you have said which can explain all the various settings/options I need to do what I want, if I can do what I want? I still need to absorb what you have said, it's such a different system to what I am used to and need guidance on how to set it all up.


    Many thanks!


    Jupiter

    Thanks Throwhlics for that.


    As you say, that plugin isn't available yet for WCF3 as you say, but I'm not sure if it would do what I wanted anyway.


    When I said I want my moderators to post their decision anonymously, it's not that I want the decisions to be anonymous, I just want want my staff to be able to post their decisions under a staff account which each member of staff has access to. So to take myself as an example, I am called Horizon on my site Forum Box. Rather than post moderator decisions under the user name Horizon, I want to post them under the user name "Forum Box Staff", but I don't really want to have to login into another account called Forum Box staff to just post moderator decisions, I want to be able to do it via my own account.


    I just don't know how to do this yet. I will download the hidden forums plugin that Throwholics mentioned earlier. I'll start with that and see how I go.


    I want to use the same features in dealing with banned members. In effect, giving banned members a hidden forum and hidden thread to post in where they can appeal their ban which no other member can read, only staff and again for the staff decision to come from a joint staff account rather than being posted under their own member names.

    Hi Ruff Seas


    Thanks for your remarks, but its only the basics of setting up forums really, I'm not capable of anything beyond the basics! But I am being hampered by a lack of manual for Woltlab.:(


    When I was evaluating forum software, IPS has a excellent manual and some great features which WOltlab doesn't have (although I'm going to try and persuade the developers here to get them too!;)) but, despite the lack of a manual, Woltlab just has that extra special feel to it, so I got it.


    I haven't downloaded the plugin by Cyberghost yet, but I will and let you know how I get on. I'm just waiting to see if anyone answers my follow on questions about setting up staff accounts, then I can make a decision about how to set things up on my forum.

    Thanks for all the replies. Good news about the private forums in 5.1.:thumbup::)


    Dilip


    I am trying to set things up so that they are as orderly and organised as possible.


    I haven't yet fully explored all the capabilities of conversations, but that is a possibility. The reason I want to go down this route and it forms part of my next question here, is I do not want members to attack staff over their decisions, so the hidden forum is essential to at least prevent other members seeing who else has been reported other than themselves. This leads me onto the next question which is directly related, so I hope everyone doesn't mind if I post it here too:

    ===


    It is important to me that my staff do not come under attack especially when making moderator decisions. As a new admin, I am struggling to understand user and forum permissions, a lack of a manual does not help... But I hope doing this is a simple matter, once I understand how to.


    I would like my staff to be able to post moderator decisions, but to do so anonymously. I want my staff to post under a staff account, so that no member can identify which moderator has made a decision on them. Is this possible and if so, can someone walk me through it?


    A follow on question is, how would my staff operate using both their own member account which has a moderator permissions attached to it, and a staff account so that they can post their moderator decisions anonymously? Would they need to keep logging off one account and logging into the staff account to post decisions, or is there a better way to do it?


    Many thanks and sorry for all the questions!


    Jupiter

    Hi all,


    I would like to create a special forum so that members can appeal against moderator decisions, but I am not sure how to do it or whether the software can do exactly what I want. I don't know what forum and user permissions to set, or any other settings that I might need to change.


    Basically, when members appeal a decision, I want to send them to a hidden forum called "Moderator decisions." In that forum will be the list of threads by members appealing their decisions, but I do not want members seeing the other threads only the thread they create. Additionally, I would like to set this up so that staff can talk within the same threads amongst themselves, but their discussion is hidden to the member who created the thread. Only once a staff decision is made, is then when I want staff comments made visible to the member, but only the decision not the discussion about the decision, Is any/all of this possible? Or is there another/better way to achieve this?


    I would be grateful if someone could walk me through how to do this, if is possible?


    Many thanks!