Blank article page after update

  • Affected Version
    WoltLab Suite 5.3

    Hello,

    I'm not sure if that's related to update or not, but tonight I figured out blank page for all my articles. There are no error logs in my server and there is nothing in HTML in the web browser.


    Would you help me solve this?

    The website is: https://pythonlearner.ir


    Thanks in advance

    • Official Post

    Hello,


    a "blank page" indicates a suppressed PHP error message. Please review the PHP error logs or set display_errors = On in your PHP configuration. If you are on a shared hosting plan, please contact your hosting company if you require help to enable this option.

  • Hello,


    Thanks for helping, but I did that and phpinfo() confirms it, but I still see no error messages (not in /home/user/public_html/error_log, or /var/log/apache/error_log or on the screen stdout).

  • I have root access to the server.

    Is that possible upgrade is not done completely? I mean missing file or like this.

    How can I overwrite the existing files with my version?

    • Official Post

    The upgrade either completed successfully or it doesn't, there is no in-between. You could go for a full system restart just in case something in PHP or the web server is simply stuck.

  • I did reboot the server but the issue has not yet solved.

    I simply cleared cache in ACP and the issue is resolved now :)