Nobody can register without getting a memory error. Need some info to get this working.


  • When they click the register button they get this message.



    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 14684160 bytes) in /var/www/vhosts/slingshotinfo.com/httpdocs/wcf/lib/system/cache/source/DiskCacheSource.class.php on line 70


  • That's caused by a broken plugin, I think it is the "Have I Been Pwned" plugin by SoftCreatR or something else from this author. I can't recall exactly which one it was, but it bricks both the registration and the account management.

    Alexander Ebert
    Senior Developer WoltLab® GmbH

  • I haven't added a plugin in a few days. What is confusing it that It was working about 4 hours ago. Let me see what the last thing was that was from that developer. BRB

  • rabtech The list of installed packages appears to be incomplete? Anyway, I'm 99,9% certain this is caused by "Dead Letter Email Validation" by SoftCreatR, not "Have I Been Pwned", I confused the two.


    TitusK Several different customers had the same exact issues in the past months. Please understand that most support requests are handled through our ticket system, which aren't visible to others.

    Alexander Ebert
    Senior Developer WoltLab® GmbH

  • If several problems are known, why not inform the developer?

    First and foremost the plugin has been abandoned by the developer and second I was simply able to pinpoint the issues without debugging the code. Since the developer doesn't actively support this plugin anymore, I'm not putting any effort into further investigations as I would usually do.

    Alexander Ebert
    Senior Developer WoltLab® GmbH

  • Well, what you've linked is just the database itself, which is just a part of the plugin. However, I'll fix the problem within the plugin ASAP.


    I'm not putting any effort into further investigations as I would usually do.


    This is absolutely fine, but a mention would have been nice in this case. Or are you afraid of mentioning "Hackerman" in public? ;)

  • This is absolutely fine, but a mention would have been nice in this case. Or are you afraid of mentioning "Hackerman" in public? ;)

    Quoting the second part of the second without the first part is kind of lame.


    Since the developer doesn't actively support this plugin anymore, I'm not putting any effort into further investigations as I would usually do.

    I was under the impression that the plugin isn't supported anymore, so why should I bother you, if you're (that was my assumption) for the most part not going to do anything about it.



    Not everything resembles a conspiracy.

    Alexander Ebert
    Senior Developer WoltLab® GmbH