GDPR delete request

  • How do you respond to a GDPR delete request ? Do you simply delete the account or delete the associated data as well ?

    Smile , it's good for health

  • I am trying to understand what fellow board owners are doing / planning.

    Smile , it's good for health

  • It's simple: If you receive a request, delete all personal informations (which also includes the username, ip addresses, etc.).

  • With this law, isers can ask for a list of all informations we have on them, other CMS are now offering the ability to send for example a pdf file or a simple text in email which contains theses informations on a specific user, so it would be great if we could have a system like this one on WoltLab.

    Delete an account is simple, but send an email containing all personal data we have on a specific user can be fastidious.. :)

  • No method is currently available to download user data, right ?


    It's implemented in the Core, that you can export the user data in a machine readable format. Additionally, there's a plugin for WCF > 2.0 that gives users the ability to download this data by themselves. However, an english translation of the product description doesn't exist, yet:


    For WCF 2.0: https://shop.softcreatr.de/product/44-dsgvo-daten-export/

    For WCF 2.1: https://shop.softcreatr.de/pro…vo-daten-export-frontend/

    For WSC 3.0: https://shop.softcreatr.de/pro…vo-daten-export-frontend/

    For WSC 3.1: https://shop.softcreatr.de/pro…vo-daten-export-frontend/


    Furthermore, there's an extension that allows you to delete saved ip addresses after a given period of time (just in case, that you are interested in this):


    For WCF 2.1: https://shop.softcreatr.de/product/48-ip-adressen-loschen/

    For WSC 3.0: https://shop.softcreatr.de/product/46-ip-adressen-loschen/

    For WSC 3.1: https://shop.softcreatr.de/product/45-ip-adressen-loschen/

  • How do you respond to a GDPR delete request ? Do you simply delete the account or delete the associated data as well ?

    For me , with a delete request , i delete the account and all data associated if the forum is sensitive and in the data , it is possible to have a problem of tolerance or some abusive post.


    I see a great problem with delete saved ip for the gdpr and the problem of abusive post for non moderated forum , if you delete IP and you have a request for abusive post and you can't send ip and information to the police about the user , it is a normal request...


    In a moderated forum , the webmaster with the validate of the post is responsable with the autor of the post for abusive post


    Five years ago , i'm a moderator of a photographic forum and we have a request about pictures from a photograph because the picture are about a girl of 14 years old in bikini and the parents have a problem with the photograph because other pictures not published on the forum are nude content , the police ask 8 months later , the information about the id , emal and information of the photograph .

  • I see. Maybe, you can keep a backup which includes deleted personal information. That can be a work around ?

    Smile , it's good for health

  • I see. Maybe, you can keep a backup which includes deleted personal information. That can be a work around ?

    For GDPR , backup delete personnal information and say to the member all is deleted , it is a great problem ...


    You can just backup the post of ask the deleted information to prove you deleted the information at the request of the member

  • How do you respond to a GDPR delete request ? Do you simply delete the account or delete the associated data as well ?

    You have been running forums for over 10 years now Dilip, you should know all this kind of basic stuff, you're not a "newbie" to running forums. You asked how to stop spammers from joining as well, which you should know can be done with custom groups and moderating posts after 10+ years of you running different forum software and umpteen admin forums started

  • which you should know can be done with custom groups and moderating posts after 10+ years of you running different forum software

    I took a long gap. I had to ask since I forgot a lot of things otherwise I would have known.

    Smile , it's good for health