Administrator Control Panel - Access denied. You’re not authorized to view this page.

  • After logging into the administrator control panel I was greeted with the error message which read, "Access denied. You’re not authorized to view this page." It was easy enough to dismiss once I started to navigate within the control panel as the navigation menu was present as shown in my screenshot. But it did give me a scare. The URL after logging in was as follows:
    acp/index.php?login/





  • Well, it's nothing too bad, considering that the login page indeed throws a generic "permission denied" error when accessing it while being logged-in. I'm curious as of why it redirected you in the first place, that makes only little sense to me? Do you recall what you did before logging in?


    Just to get this one out of the way: The message means that you are not allowed to access the login page while being logged-in, on the other hand it has nothing to with being authorized to access the admin panel in general.

    Alexander Ebert
    Senior Developer WoltLab® GmbH

  • Well, it's nothing too bad, considering that the login page indeed throws a generic "permission denied" error when accessing it while being logged-in. I'm curious as of why it redirected you in the first place, that makes only little sense to me? Do you recall what you did before logging in?


    Just to get this one out of the way: The message means that you are not allowed to access the login page while being logged-in, on the other hand it has nothing to with being authorized to access the admin panel in general.

    I did as I normally would which was to enter my username and password to first log into the site. From there I accessed the user drop-down menu which showed me the link to the administrator control panel. From there I was asked to enter my username and password and I was logged in only this time I received that message. The only change I can recall making was that I enabled the accelerated guest view last night before logging out. I have no plugins installed so I felt confident in doing so. Could this be the cause?




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  • I have not been able to reproduce this since it originally first happened. Subsequently, I have since changed hosting providers and suspect that perhaps the incorrect redirect may have been a hosting issue and nothing to do with the software I am using. Unless anyone else can reproduce this issue and it appears no one else has since reported it, I am OK with the idea of this not being a bug and the matter closed.



    Love is love. * Liebe ist Liebe.


    Meine Muttersprache ist Japanisch. Ich schreibe in Englisch, um ins Deutsche zu übersetzen. Bitte haben Sie Geduld mit mir. https://www.deepl.com/translator

  • Alexander Ebert I'm pretty sure I know what's the issue about. Accesing https://example.com/acp/index.php?login with an expired session redirects to https://example.com/acp/index.…2Facp%2Findex.php%3Flogin

    After logging in you'll get redirected to https://example.com/acp/index.php?login which displays this error.


    Accessing index.php?login with a valid session should redirect to the main acp page instead of throwing an error.

  • It might have been a Mod Sec problem. I had the same a while back trying to access the styles page in Admin CP and turned out it was Mod Sec issue causing it. Once they disabled Mod Sec on my account I was able to access all the admin cp pages like that. But there was a few I was being blocked from accessing when Mod Sec was enabled.

  • It might have been a Mod Sec problem. I had the same a while back trying to access the styles page in Admin CP and turned out it was Mod Sec issue causing it. Once they disabled Mod Sec on my account I was able to access all the admin cp pages like that. But there was a few I was being blocked from accessing when Mod Sec was enabled.

    I would find that confusing since I never had mod security.


    Love is love. * Liebe ist Liebe.


    Meine Muttersprache ist Japanisch. Ich schreibe in Englisch, um ins Deutsche zu übersetzen. Bitte haben Sie Geduld mit mir. https://www.deepl.com/translator

  • Alexander Ebert

    Set the Label from Feedback required to Fixed