I would like to create a special forum so that members can appeal against moderator decisions, but I am not sure how to do it or whether the software can do exactly what I want. I don't know what forum and user permissions to set, or any other settings that I might need to change.
Basically, when members appeal a decision, I want to send them to a hidden forum called "Moderator decisions." In that forum will be the list of threads by members appealing their decisions, but I do not want members seeing the other threads only the thread they create. Additionally, I would like to set this up so that staff can talk within the same threads amongst themselves, but their discussion is hidden to the member who created the thread. Only once a staff decision is made, is then when I want staff comments made visible to the member, but only the decision not the discussion about the decision, Is any/all of this possible? Or is there another/better way to achieve this?
I would be grateful if someone could walk me through how to do this, if is possible?