Demo error and other questions

  • Hi,


    Firstly, a thank you. I asked for a fully English language demo and you have delivered it! It's American English, but that's a lot easier than German! ie American English uses z instead of s for words like localisation.


    I have created my demo and now that I can read everything, this is a very nice piece of software you have here! I can tell care has been taken with it. I am interested in purchasing, but I will test things to death first!


    I do have a number of questions and due to the lack of a manual, as per my previous request, I do not understand all the functions and potential of the software. I will ask again, please can there be a manual?


    Should I ask my questions all in one thread (there will likely be further ones in the future) or should I create separate threads for each question? To that end, after creating my demo and editing various things, I seemed to have broken the demo, can you help with this please?


    Many thanks

    Jupiter


    Here is a copy of the error message:


    Wed, 31 May 2017 19:24:23 +0000


    Message: Trying to get property of non-object


    PHP version: 5.6.30-1~dotdeb+7.1


    WoltLab Suite version: 3.0.5


    Request URI: /340444f4/wcf/index.php?ajax-proxy/&t=0eb3ea3d7c6bd6743bb2e0dfe2e1ab62b78d1829


    Referrer: http://demo.woltlab.com/340444f4/wcf/


    User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0


    Peak Memory Usage: 5480232/134217728


    ======


    Error Class: wcf\system\exception\ErrorException


    Error Message: Trying to get property of non-object


    Error Code: 0


    File: /wcf/lib/system/WCF.class.php (299)


    Extra Information: -


    Stack Trace: [{"file":"\/wcf\/lib\/system\/WCF.class.php","line":672,"function":"handleError","class":"wcf\\system\\WCF","type":"::","args":[8,"Trying to get property of non-object","\/wcf\/lib\/system\/WCF.class.php",672,{"languageID":"[redacted]"}]},{"file":"\/wcf\/lib\/system\/session\/SessionHandler.class.php","line":747,"function":"setLanguage","class":"wcf\\system\\WCF","type":"::","args":[0]},{"file":"\/wcf\/lib\/data\/cronjob\/CronjobAction.class.php","line":226,"function":"changeUser","class":"wcf\\system\\session\\SessionHandler","type":"->","args":["wcf\\data\\user\\User",true]},{"function":"executeCronjobs","class":"wcf\\data\\cronjob\\CronjobAction","type":"->","args":[],"file":"[internal function]","line":"?"},{"file":"\/wcf\/lib\/data\/AbstractDatabaseObjectAction.class.php","line":204,"function":"call_user_func","args":[["[redacted]","[redacted]"]],"class":"","type":""},{"file":"\/wcf\/lib\/action\/AJAXProxyAction.class.php","line":74,"function":"executeAction","class":"wcf\\data\\AbstractDatabaseObjectAction","type":"->","args":[]},{"file":"\/wcf\/lib\/action\/AJAXInvokeAction.class.php","line":104,"function":"invoke","class":"wcf\\action\\AJAXProxyAction","type":"->","args":[]},{"file":"\/wcf\/lib\/action\/AbstractAction.class.php","line":47,"function":"execute","class":"wcf\\action\\AJAXInvokeAction","type":"->","args":[]},{"file":"\/wcf\/lib\/action\/AJAXInvokeAction.class.php","line":63,"function":"__run","class":"wcf\\action\\AbstractAction","type":"->","args":[]},{"file":"\/wcf\/lib\/system\/request\/Request.class.php","line":83,"function":"__run","class":"wcf\\action\\AJAXInvokeAction","type":"->","args":[]},{"file":"\/wcf\/lib\/system\/request\/RequestHandler.class.php","line":94,"function":"execute","class":"wcf\\system\\request\\Request","type":"->","args":[]},{"file":"\/wcf\/index.php","line":9,"function":"handle","class":"wcf\\system\\request\\RequestHandler","type":"->","args":["wcf"]}]

    I am a Newbie Admin. Please be gentle, I don't understand technical things.
    (Please can we have a full manual for this software)

    • Official Post

    Should I ask my questions all in one thread (there will likely be further ones in the future) or should I create separate threads for each question?

    There is no dedicated manual at this time. As for the questions, feel free to pick whichever approach feels natural to you.

    […] I seemed to have broken the demo, can you help with this please?

    Interessting, one can disable the default language, which shouldn't be possible and eventually causes some parts of the system to stop working. I've made the necessary adjustments to your demo and put that on our todo list, thanks for letting us know!

  • Thank you Alexander for sorting the demo out at this late hour. Much appreciated.


    This is a great bit of software you have here, it just needs the manual. You've got some guides, but they only skim over some of the features. You need to show off to the world the software and a proper manual is the best way to highlight all the features.


    Another question, when a moderator deals with a report, how can they mark the report as complete/resolved? I can't see a button for this.


    thanks

    I am a Newbie Admin. Please be gentle, I don't understand technical things.
    (Please can we have a full manual for this software)

    • Official Post

    Another question, when a moderator deals with a report, how can they mark the report as complete/resolved?

    Use the button to delete the report, it will actually mark it as done and remove it from view. These reports aren't actually deleted, but can still be accessed through the moderation panel for future review. It does however mark the report as unjustified, but this is more a visual thing that gets changed in the next version, offering an option to mark it as justified instead.

  • Thanks Alexander. Ok, I think I got that. Could the button simply be renamed from delete to complete?


    II've purchased the software and installed it, but just running into a problem with importing the data from my own forum. I'll create a ticket and hopefully you guys might be able to help me out on that.

    I am a Newbie Admin. Please be gentle, I don't understand technical things.
    (Please can we have a full manual for this software)