Can anyone show me how to change the email message members receive when they have lost their password. Members are very confused by the stock message.
Can I change the subject of the email also to lessen the chances of going into the junk folder?
Can anyone show me how to change the email message members receive when they have lost their password. Members are very confused by the stock message.
Can I change the subject of the email also to lessen the chances of going into the junk folder?
The main confusion is that when a person follows the first emails link it goes to the home page instead of somewhere that tells them what is going to happen next. They receive a second email but they are not all computer savvy like we are and get confused and give up.
Hi
sure: Head into your ACP -> Appearance -> Languages -> Manage Phrases and search for „wcf.user.lostPassword.mail“ (without the quotes).
Thank you for the quick response as usual.
Is there a setting to fix the automatic passwords?
Current
s2f8A.,Ux
Prefered
A95634218
I have members that cannot see the ., due to poor eye sight or using small phones
Hi
Is there a setting to fix the automatic passwords?
There isn't. Personally I would copy the password, instead of typing it, but I understand your concern. Consider creating a suggestion: WoltLab Community Framework Maybe special characters, as well as characters that look similar (zero / letter „o“) should be removed and the length increased to make up for that.